AI Quality Specialist – Location & Search Relevance (LBS & SBS)

Position Overview

TELUS Digital is seeking native English speakers to evaluate, refine, and improve artificial intelligence models for Location-Based Services (LBS) and Search-Based Services (SBS). In this role, you will analyze query results, geographic accuracy, search intent, and local relevance to train next-generation mapping, search, and AI assistant technologies.

Key Responsibilities

• Evaluate AI-generated search results, map routing, and local business data for accuracy, intent, and cultural relevance.
• Perform side-by-side (SBS) evaluations comparing model responses against user search queries.
• Validate Location-Based Services (LBS) data, ensuring accurate geocoding, landmark context, and regional nuances.
• Grade and annotate datasets following strict guideline documentation provided by client projects.
• Identify edge cases, factual hallucinations, and spatial errors in AI outputs to improve model safety and accuracy.